Flex_care

Clinical EHR navigator - browser-based prototype for a realtime voice navigation layer inside healthcare workflows. It is designed for moments when a clinician, medical assistant, prior authorization coordinator, or care team member is stuck inside a dense EHR screen and does not know what to do next. Instead of leaving the workflow to ask IT, message the Epic team, search a tip sheet, or file a support ticket, the user activates the voice assistant and speaks naturally. The agent then guides them step-by-step on the same screen, points to the relevant field using a floating coach-mark card, explains why something is blocking the workflow, and creates a safe escalation summary if the issue cannot be completed.