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Chargeback Agent

Merchants lose billions to chargebacks every year — not because the transactions were fraudulent, but because building a winning dispute response is slow, manual, and easy to deprioritize.

Code Video Cerebral Valley

Core trick

A webhook triggers a CrewAI pipeline that pulls transaction and IP data and drafts a chargeback evidence package.

Tags

financelegal

Description

Merchants lose billions to chargebacks every year — not because the transactions were fraudulent, but because building a winning dispute response is slow, manual, and easy to deprioritize. Most merchants never respond at all. Chargeback Agent automates the entire dispute process. When a chargeback arrives, it immediately pulls transaction data, customer history, and IP intelligence from your database, writes a professional dispute narrative with AI, and delivers a complete evidence package to your payment processor — no human required.
chinesepowered/hack-snowflake★ 00 forksPythonCreated Feb 28, 2026 · last push Mar 1, 2026

README excerpt

# Chargeback Agent

Merchants lose billions to chargebacks every year — not because the transactions were fraudulent, but because building a winning dispute response is slow, manual, and easy to deprioritize. Most merchants never respond at all.

**Chargeback Agent** automates the entire dispute process. When a chargeback arrives, it immediately pulls transaction data, customer history, and IP intelligence from your database, writes a professional dispute narrative with AI, and delivers a complete evidence package to your payment processor — no human required.

---

## How it works

```
Chargeback webhook  ──or──  Dashboard "Run Dispute" button
       ↓
  CrewAI pipeline
  ┌─────────────────────────────────────────────────────┐
  │  1. Data Agent        → TiDB Serverless             │  purchase history, IP logs, billing details
  │  2. Enrichment Agent  → Skyfire → ipinfo.io         │  geolocation, ISP, IP transaction cross-ref
  │  3. Analyst Agent     → Groq (gpt-oss-120b)         │  dispute narrative tailored to reason code
  │  4. Coordinator       → compiles all                │  structured evidence package
  └─────────────────────────────────────────────────────┘
       ↓
  PDF evidence package (ReportLab)
       ↓
  Composio → Gmail / Stripe Disputes API
       ↓
  TiDB record updated (status, PDF path, timestamp)
```

The whole pipeline runs as a background task. Your webhook endpoint returns 202 immediately.

---

## Dashboard

Open `http://localhost:8000` after star

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